Let us advise you on the best options for internet mobile and landline communications

Phone and Internet options have become more complex than ever. There are often many different communications’ packages to grapple with in deciding which provider to use, and dealing with technical issues regarding phone lines and websites, can become very time consuming.

Key Insite can help you keep everyone connected with a range of communications solutions and support options including landlines and mobile phones, website support, internet connectivity, Voice over Internet Protocol (VoIP)and Door Entry systems.


Low Cost Calls, Anywhere, Anytime - Voice over Internet Protocol (VoIP)

Our VoIP service is a managed telephony service designed specifically for businesses. We install the 3CX Phone System which replaces traditional phones. Fast to install and configure, it includes:

A web-based configuration interface
Voicemail and auto attendant
Call hunting and other features

We provide on-going maintenance and management. So instead of using traditional BT lines to make phone calls, VoIP allows you to make them over the internet. This means greater flexibility and much lower costs.


How Does VoIP Work

VoIP changes telephony from the standard analogue format,  which you have with a traditional phone line, by turning audio into digital data, which can then be transmitted over the internet.

Using VoIP you are able to bypass your traditional phone line, phone provider and their call charges. VoIP calls can be made from computers, specialised IP phones and smartphones, anywhere with access to the internet. By using the internet to make and receive phone calls, you can make very significant savings on your call charges.


What are the Benefits of VoIP?

Low call costs Calls to all destinations – landline, mobile and overseas, are charged at highly competitive rates. Phone-to-phone calls between internal VoIP extensions are free which is particularly beneficial to businesses with offices in multiple locations

Greater flexibility You can add as many phones to the system as you need, very easily. You can also direct a particular phone number or call to different locations, so that for example, if you are in the middle of a call and need to leave the office, you can transfer the call to your mobile without the need to hang up and call back. You can also direct your office number to your mobile if you are working from home.

inspired IT


Q: What communications solutions does Key Insite offer?
A: Key Insite can help you with a range of solutions and support, for landlines and mobile phones, website support, internet connectivity and Voice over Internet Protocol (VoIP).

Q: Can you help me decide which phone or internet provider to use?
A: Yes Key Insite can take away all the complications of different packages and service providers and offer you the best solution based on your requirements and budget.

Q: Can you manage installation and technical management of our phone and internet lines.
A: Yes Key Insite offers a comprehensive service as well as a full IT support service tailored to your business needs – see Managed IT Services FAQ.

Q: What does VOiP stand for?
A: VoIP stands for Voice over Internet Protocol and is pronounced “voyp”

Q: What is VOiP?
A: Voip is simply a way of making phone calls over the internet instead of traditional phone lines. 

Q: How does VOiP work?
A: A VoIP call turns audio into digital packets of data that can be transmitted over the Internet, unlike traditional calls made through ISDN (fixed) lines which use analogue audio signals.

Q: Why should I use VoIP for my business?
A: Cloud based phones are a cheap way of communicating with customers, clients and employees.

Q: Which VOiP system do you recommend?
A: Key insite are an authorised reseller of the 3CX phone system which is easy to install and fast to configure. It offers a web-based configuration interface, voicemail and auto attendant, call hunting and other features

Q: What are the benefits of VOiP and 3CX?
A: It costs less to run than traditional phone lines as call costs are far cheaper and because there’s less maintenance needed.
A: Allows you to quickly increase the number of users to suit your business needs.
A: Comes with a whole host of added technological features to improve your business’ efficiency.