Let us advise you on the best options for Managed IT Support
Technology is a key part of your business, but if it goes down and you don’t have the right support, many operations come to a halt.
Keyinsite provides a comprehensive IT support service, round the clock, every day, across Berkshire, Buckinghamshire, Surrey, the South East and beyond.
When we founded Keyinsite, we made a promise to ourselves and our clients that continues today.
We promise to use our expertise, experience and focus on always doing that little bit extra, to provide your business and people with the best possible IT Support.
KEEP YOUR BUSINESS RUNNING WITH RELIABLE IT SUPPORT DAY AND NIGHT
Whether your IT infrastructure is small or large, simple or complex, you need your systems to keep running effectively so your business can too. Key Insite can manage all your IT services and provides complete IT maintenance and support 24 hours a day, 365 days a year. We believe that prevention rather than cure is the key to great support. Through our remote monitoring services we aim to identify issues before they cause a problem but when you just need help “right now” our dedicated 24/7 helpdesk team is only a call away. We always strive to solve problems before they happen but when issues inevitably arise we pride ourselves in quick resolution. You will have a dedicated account manager and our helpdesk staff are always available to talk you through the solution in a language you understand.
OUR TEAM IS YOUR TEAM
We are available all day, all night and during bank holidays, to provide you with the computer and general IT support services you need. You’ll always deal with real and friendly people, based in the UK and no automated telephone services.If something isn’t working and 2 or more people are affected, we’ll start working on it within 10 minutes.If just one person is affected within 30 minutes.
For other requests, we’ll start working on it within a maximum of four hours.
HOW OUR SUPPORT WORKS
- You can log any requests or issues over the phone, by email or using our secure online portal.
- You can also use the portal to track your requests as they are dealt with by our experts.
- Your ticket will be logged by an experienced engineer.
- Many IT support companies have staff who only log calls tickets. We believe this wastes your time